Fast & Reliable Shipping Satisfaction Guaranteed 30-day postage paid returns

Shipping Info

Cutematchy prioritize efficient delivery of items to our valued customers.   Your order will typically arrive within 5-30 business days from the date of placement.   Please refer to the table below for estimated shipping times to international destinations.

For standard delivery within the US, kindly provide your US postal mailing address.   For Express shipping, please use a physical address as it's not available for P.O. Boxes and APO/FPO addresses.


A confirmation email will be sent to you once the order is authorized and verified. We begin preparing your order immediately after it is verified. With this sort of time frame, it makes it difficult for us to change or cancel your order, however, We will do our best to support your request.


It normally takes 3-7 business days for us to process your order. Please note that this does not include holidays and weekends.

Delivery Time

The delivery timeframe consists of two parts:

  • Shipping Method: Delivery times vary depending on the chosen shipping method.   Transit times are influenced by both your location and the origin of the package.   For more detailed information on delivery times, please refer to the form below.
  • Shipping:

 Shipping Method Shipping Time Costs
STANDARD SHIPPING 6-30 business days

US$8.99 for orders below US$249.99 

Free - orders over US$249.99 


  • Processing Time: 3-7 Business Days
  • Receiving Time = Processing Time + Shipping Time
  • Note
  1. During peak seasons, delivery times may be extended.
  2. We don't charge customs duty and sales tax
  3. Credit card companies may charge an International service assessment fee for some users, which is not collected by cutematchy
  4. For Alaska and Hawaii: Packages to Alaska or Hawaii will take additional transit time. FedEx Service Alerts

30 Days Return

If you aren’t satisfied with the size or quality of the items you receive, you may initiate a Return/Exchange Request within 30 days from the date of the item’s arrival.